Support that keeps you moving
Service centres on your route, tracked repair requests, genuine parts — and the fastest way to talk to our team.
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Service centres everywhere
Authorised service across every city we operate in — always on your route.
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Track your requests
Raise a repair or swap issue, follow its status, and get updates without calling anyone.
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Genuine parts in stock
Authorised components available at every service centre and shop.
Find us
Service centres & hub locations
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Lagos (HQ)
Hub & repair lab: Ikeja GRA
Stations: Yaba, Ajah, VI, Surulere
Mon–Sat · 8:00–19:00
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Nairobi
Hub: Ngong Road
Stations: CBD, Kikuyu, Thika Rd
Mon–Sat · 7:30–19:30
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Accra · Kigali · Kampala
Dealerships and swap stations landing through 2026. Register your interest below and we'll keep you first in line.
🚀 Get in touch
Book a test ride, a repair, or a conversation
Tell us what you need — we'll get back to you within one business day.
FAQ
Quick answers
How do I buy a Gridora EK-01?+
Book a test ride first, then choose lease-to-own, upfront or fleet purchase. Our financing partners handle approval in most cities.
Where do I swap my battery?+
At any Gridora station. The app shows live availability, and daily / kilometre plans cover swaps automatically.
How long does a repair take?+
Most devices are quoted within 24 hours and repaired within 48 hours. Industrial or rare parts may take longer — we'll tell you upfront.
Do you offer a warranty?+
180-day warranty on all repairs and genuine parts. The EK-01 and its battery come with their own manufacturer warranty.
Can businesses buy multiple bikes?+
Yes — our fleet team handles bulk pricing, tracking and swap plans. Message us with the fleet size and city.